We had to address two main concerns. First, how to position Digitum in a differentiated manner that ensures there are no roadblocks in acquiring future stakeholder funds and their buy-in as well as getting access to the right talent pool. The second concern is how to create a brand identity that truly brings the strategy to life. An identity that is modern and appealing, and one that avoids ending up gimmicky or cliché. To bring the brand positioning and strategy to life, we created a ‘Purpose Action Plan’ and introduced a new set of brand actions:
Become the pioneers in transforming the way healthcare works in the region, become the first mover for new innovation in the region, become the go-to consultant for all healthcare-related challenges, by providing expert knowledge and partner solutions, and collaborate with stakeholders to bring value that addresses the real challenges in the digital sphere.
We wanted to create a solid and young, and dynamic brand, that amplified the ‘digital’ aspect. The positioning was summarized as “To solve Saudi Arabia’s most complex healthcare challenges so that we transform the healthscape across the Kingdom”.